Trustkey authorize server error

SILO Node Operators
1

PS C:\Users\matts> ./trustkey.exe authorize silonode matts****************@gmail.com:1QiuH*************************************
2026-04-13T09:27:44-04:00 INFO Anonymized tracing enabled
2026-04-13T09:27:44-04:00 ERROR failed to get process version info {“error”: “version checker client: non-success http status ‘https://version.silos3.com’ code: 403; body: \n<html style="height:100%">\n\n<meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no" />\n 403 Forbidden\r\n@media (prefers-color-scheme:dark){body{background-color:#000!important}}\n<body style="color: #444; margin:0;font: normal 14px/20px Arial, Helvetica, sans-serif; height:100%; background-color: #fff;">\n<div style="height:auto; min-height:100%; "> <div style="text-align: center; width:800px; margin-left: -400px; position:absolute; top: 30%; left:50%;">\n <h1 style="margin:0; font-size:150px; line-height:150px; font-weight:bold;">403\n<h2 style="margin-top:20px;font-size: 30px;">Forbidden\r\n\n

Access to this resource on the server is denied!

\n<script defer src="https://static.cloudflareinsights.com/beacon.min.js/v8c78df7c7c0f484497ecbca7046644da1771523124516\” integrity="sha512-8DS7rgIrAmghBFwoOTujcf6D9rXvH8xm8JQ1Ja01h9QX8EzXldiszufYa4IFfKdLUKTTrnSFXLDkUEOTrZQ8Qg==" data-cf-beacon=‘{"version":"2024.11.0","token":"b1b7bb194b8c470ca07ab991c11d5146","r":1,"server_timing":{"name":{"cfCacheStatus":true,"cfEdge":true,"cfExtPri":true,"cfL4":true,"cfOrigin":true,"cfSpeedBrain":true},"location_startswith":null}}’ crossorigin="anonymous">\n\n\n", “errorVerbose”: “version checker client: non-success http status ‘https://version.silos3.com’ code: 403; body: \n<html style="height:100%">\n\n<meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no" />\n 403 Forbidden\r\n@media (prefers-color-scheme:dark){body{background-color:#000!important}}\n<body style="color: #444; margin:0;font: normal 14px/20px Arial, Helvetica, sans-serif; height:100%; background-color: #fff;">\n<div style="height:auto; min-height:100%; "> <div style="text-align: center; width:800px; margin-left: -400px; position:absolute; top: 30%; left:50%;">\n <h1 style="margin:0; font-size:150px; line-height:150px; font-weight:bold;">403\n<h2 style="margin-top:20px;font-size: 30px;">Forbidden\r\n\n

Access to this resource on the server is denied!

\n<script defer src="https://static.cloudflareinsights.com/beacon.min.js/v8c78df7c7c0f484497ecbca7046644da1771523124516\” integrity="sha512-8DS7rgIrAmghBFwoOTujcf6D9rXvH8xm8JQ1Ja01h9QX8EzXldiszufYa4IFfKdLUKTTrnSFXLDkUEOTrZQ8Qg==" data-cf-beacon=‘{"version":"2024.11.0","token":"b1b7bb194b8c470ca07ab991c11d5146","r":1,"server_timing":{"name":{"cfCacheStatus":true,"cfEdge":true,"cfExtPri":true,"cfL4":true,"cfOrigin":true,"cfSpeedBrain":true},"location_startswith":null}}’ crossorigin="anonymous">\n\n\n\n\tsilos3.com/silo/private/version/checker.(*Client).All:78\n\tsilos3.com/silo/private/version/checker.(*Client).Process:89\n\tsilos3.com/silo/private/version/checker.(*Service).checkVersion:104\n\tsilos3.com/silo/private/version/checker.(*Service).CheckVersion:78\n\tsilos3.com/silo/private/version/checker.CheckProcessVersion:60\n\tmain.cmdAuthorize:159\n\tsilos3.com/common/process.InitBeforeExecute.func1.2:389\n\tsilos3.com/common/process.InitBeforeExecute.func1:407\n\tgithub.com/spf13/cobra.(*Command).execute:985\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:1117\n\tgithub.com/spf13/cobra.(*Command).Execute:1041\n\tsilos3.com/common/process.ExecWithCustomOptions:115\n\tsilos3.com/common/process.ExecWithCustomConfigAndLogger:80\n\tsilos3.com/common/process.ExecWithCustomConfig:75\n\tsilos3.com/common/process.Exec:65\n\tmain.main:87\n\truntime.main:285"}
Error: rpc: tcp connector failed: rpc: dial tcp [2606:4700:3037::6815:5be1]:8888: connectex: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
PS C:\Users\matts>

2

Hello @MrBurns,

Thank you for bringing this issue to our attention. We will investigate it and provide a solution shortly.

2 Likes
3

Hi @digital.dynamo.00 ,

Could I get a update on status?

4

Could you please specify the version of trustkey.exe you are using and the source from which you downloaded it?

5

I’m using V1.1.1

6

Could you give the ‘v1.0.0-P’ version a shot? You can find it at Release Storage Node, Updater, Trustkey · silos3/silo-release · GitHub. Once you have it, just run ./trustkey.exe authorise silonode.

7

Thats not gonna work…
PS C:\Users\Silo5> ./trustkey.exe create silonode
2026-04-17T09:24:45+02:00 INFO Anonymized tracing enabled
2026-04-17T09:24:46+02:00 WARN version not allowed/outdated {“current version”: “1.0.0-P”, "minimum allowed Error: software outdated: outdated software version (v1.0.0-P), please update

1 Like
8

@digital.dynamo.00 ,

Same error as @appie008 showed, v1.1.1 is broke and needs fixed.

9

Hii, @MrBurns @appie008

Please now execute ./trustkey.exe authorize silonode <email:your-authorization-token>. I will resolve the version not allowed/outdated issue.

10

authorise >>> = authoriZe :wink:

but…
PS C:\Users\Silo5> ./trustkey.exe authorize silonode
Error: accepts 2 arg(s), received 1
Usage:
trustkey authorize [flags]

11

@appie008

./trustkey.exe authorize silonode <email:your-authorization-token>

For obtaining an authorisation token, please refer to:

12

I found a solution,

(Required --version.server-address=“https://updater.silos3.com”)

WORKING FIX:

  1. Downgrade to v1.0.0-P if updated
  2. Powershell command: ./trustkey.exe authorize silonode email:your-authorization-token --version.server-address=“https://updater.silos3.com”

This helped me and It should help anyone else with same error.

13

Congrats, on the previous version, the setting --version.server-address=“https://updater.silos3.com” is not required.